In order to receive and process your complaint, you must confirm that you have read this Privacy Notice. If you do not accept the conditions in accordance with the provisions of the notice, you will not be able to make the complaint.
Remember that this channel is not intended to communicate emergencies.
The complaints channel is managed by Digital Products Development SL (hereinafter, the COMPANY), using the ithikios platform, owned by Digital Products Development SL, a company specialized in offering internal complaint channel management systems for companies. It maintains a contractual relationship with the COMPANY in charge of the treatment for the purpose of receiving, storing and sending communications to the Company's Compliance team. Ithikios guarantees security and confidentiality for the purpose of the contracted treatment.
Below, we show you the basic information about how we treat your personal data:
Responsible for treatment
Digital Products Development SL (hereinafter, the COMPANY) with registered office at Mont Blanc 17 in Sant Cugat del Valles and with NIF B-02767010. It is registered in the Mercantile Registry of Barcelona.
Data protection officer
You can contact via email: [email protected]
Data object of treatment and origin
They will be:
Purpose of the treatment and Legitimation
In accordance with current regulations on data protection, the Company informs you that your personal data will be collected and processed for the purpose of:
Our legitimate interest is to guarantee compliance with the policies and regulations and / or applicable legislation
Recipients of assignments
Those that are necessary according to Law, the service providers in their capacity as data managers. Likewise, in the course of an investigation, it may be necessary for us to share the facts that you report with another company in the group, if it is involved in the facts; we will always keep your anonymity.
No data will be transferred to other third parties, except legal obligation.
International transfer recipient
Rights of the interested parties
Access, rectification, deletion or oblivion, limitation, portability, opposition and to file claims with the control authorities.